The Accident Compensation Corporation has implemented the New Zealand-developed SMX anti-spam and anti-virus service across its 2500 desktops, in an attempt to solve a spam problem of more than 15 million messages a month.

Glen Rhodes, ACC’s ICT Operations Manager, said that spam volume has been increasing rapidly, clogging the network and slowing email delivery. According to Rhodes, some users were complaining about a four to five hour delay in receiving emails.

“The SMX service has solved the problem overnight. Email now arrives, clean and without delays. We’re delighted,” commented Rhodes.

Rhodes added that the decision to trial SMX followed a detailed review of available anti-spam and anti-virus options, including software installed on ACC’s own network, as well as service-based solutions.

“What appealed with the SMX service was that unwanted messages are cleaned before mail reaches our network,” commented Rhodes. “The SMX reporting features allow you to see exactly what messages are being filtered out, and this, for the first time, allowed us to understand the huge volume of spam messages that had been loading up our servers and our users. The problem was bigger than we thought.”

For SMX’s Managing Director and Co-founder Jesse Ball, “this is a highly strategic sale for SMX, as we hope that other government departments and SOEs will be encouraged by the ACC’s successful trial and implementation of the SMX service.”

Ball added that local growth is being matched by international growth with recent licensing agreements signed with Symantec, and with India’s largest ICT company, CMC Limited. The licensing agreement with CMC gives it a licence to resell SMX service throughout India, the Middle East and Africa. The CMC deal alone is expected to double SMX’s current customer numbers inside three years.

This year, SMX has also concluded local reseller agreements with Gen-i franchisees, Axon and Unisys.

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